If you are a customer of BMC Software and using TrueSight Server Automation, you most likely received the below notification from BMC that you must upgrade to version 8.9.04 by September 30th, 2019:


If you are wondering “How can I do this by September 30th?!”, we are happy to announce a new offering to help you meet that upgrade requirement: Trusted Advisor Upgrade Plan.

VVL Systems offers our Trusted Advisor Upgrade Plan, where we provide BMC Certified Subject Matter Expertise to help your existing team navigate the upgrade process, leveraging our best practices and years of experience upgrading TSSA, as early as versions 8.0 to latest version 8.9.

In the Trusted Advisor Upgrade Plan, we offer:

  • Predictable, fixed price consulting engagement – you know the cost upfront, and we deliver as required without any unexpected price overrun.
  • BMC Certified Professionals – you will have access to BMC Software Certified expertise, with years of experience with TSSA.
  • Customer Success Advocacy – we pair every customer with a dedicated Customer Success Advocate who will ensure timely delivery and successful implementations.
  • Instance Knowledge Transfer – you get the best of both words – Quick Time to Value and immediate knowledge transfer to your own existing resources. Our SMEs are paired with your existing resources to ensure knowledge retention and ability to perform their technical duties after our engagement.

Contact us for information on how we can assist your upgrade process in a no-risk, firm fixed price engagement model.

About the author:

Vinnie Lima

Vinnie Lima is the Managing Director for VVL Systems & Consulting, a small business focusing on IT Optimization for Cloud, Infrastructure, and End Users. Based out of Baltimore, Maryland, Vinnie Lima has over 21 years in IT Automation, Orchestration, and Cloud. Mr. Lima’s career has been focusing on helping customers drive value from their IT investments through the use of leading edge technologies and approaches, driving innovation in a wide spectrum of industries such as DoD, Federal, Health Care, and Financial.

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