How to reassign CLM SOI from one owner to another

If you are using CLM 2.1 or 3.0, you probably know by now that whoever requests the Service Offering, get’s his or her username associated with the SOI provisioned. Well – what happens if that person leaves the company or wants to transfer ownership of the SOI compute container to another individual? To do this…

BMC CLM Caching and how to handle changes to Service Options

Cloud Lifecycle Management (CLM) user interface is based on Remedy AR architecture/Mid Tier infrastructure so a lot of the Caching techniques from AR applies here. But we are going to highlight two areas of direct influence on performance for CLM that most users may not know. As some of you may know, Caching is everything…

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