If you are attempting to install CLM 4.6 on Red Hat Linux 6, you will undoubtedly run into issue where the Install Planner complains:

“Database is configured for UNICODE but your LANG is set to <b>null</b>”

To save you the time from searching through the internet, here’s what you do:

  1. On the AR Server, ensure the following is set:
    1. /etc/sysconfig/i18nLANG=”en_US.UTF-8″
      SYSFONT=”latarcyrheb-sun16″
    2. /root/.bash_profile needs to have the necessary Oracle Client environment set:
      PATH=$PATH:$HOME/.local/bin:$HOME/bin:/u01/app/oracle/product/12.1.0/dbhome_1/bin:$ORACLE_HOME/bin:$PATH; export PATH
      export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:$ORACLE_HOME:/usr/lib64
      TMPDIR=$TMP; export TMPDIR
      ORACLE_BASE=/u01/app/oracle; export ORACLE_BASE
      ORACLE_HOME=$ORACLE_BASE/product/12.1.0/dbhome_1; export ORACLE_HOME
      ORACLE_SID=clm; export ORACLE_SID
      LD_LIBRARY_PATH=$ORACLE_HOME/lib:/lib:/usr/lib:/usr/lib64; export LD_LIBRARY_PATH
      CLASSPATH=$ORACLE_HOME/jlib:$ORACLE_HOME/rdbms/jlib; export CLASSPATH
      TNS_ADMIN=u01/app/oracle/product/12.1.0/dbhome_1/network/admin
      export TNS_ADMIN
    3. Reboot server after the above changes.

Re-run the Install Planner and you should be successful.

About the author:

Vinnie Lima

Vinnie Lima is the Managing Director for VVL Systems & Consulting, a small business focusing on IT Optimization for Cloud, Infrastructure, and End Users. Based out of Baltimore, Maryland, Vinnie Lima has over 21 years in IT Automation, Orchestration, and Cloud. Mr. Lima’s career has been focusing on helping customers drive value from their IT investments through the use of leading edge technologies and approaches, driving innovation in a wide spectrum of industries such as DoD, Federal, Health Care, and Financial.

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