If you are attempting to offboard a BMC CLM 2.1 NetworkContainer and it keeps complaining: Cannot delete NetworkContainer : Primary because it is referenced by ResourceSet : <SOME RESOURCE SET HERE> You have to bring up the Remedy User Tool, connect to the CloudDB, and open up form BMC.CLOUD:BMC_ResourceSet. Search for any entries…
If your DNS server is Microsoft Active Directory, you’ll need to install the DNS Server Tools in Windows 2008 that is a member of that domain. To do this, go into Server Manager in that windows 2008 server, add the following feature: Remote Server Administration Tools -> DNS Server Tools Then you can use the…
Cloud Lifecycle Management (CLM) user interface is based on Remedy AR architecture/Mid Tier infrastructure so a lot of the Caching techniques from AR applies here. But we are going to highlight two areas of direct influence on performance for CLM that most users may not know. As some of you may know, Caching is everything…
If you receive this error when creating the POD, you did not create the Physical Location entry in the BMC.CORE:BMC_PhysicalLocation form. Also see BMC KB article #KA359450 here.
In this series, we are going to cover many of the items of importance to deploy BMC Software’s Cloud Lifecycle Management. This is a great solution that we have been deeply involved in customer engagements to provide Private/Public Cloud offering. This article focuses on release 2.1 SP1. We are not going to cover the step…
Today Amazon released their Storage Gateway Service which provides on-premise customers with an i-SCSI interface to the Amazon S3. At initial glance, we went -gulp- there goes the competition, but upon further review, we think that Amazon fell short on going to market with this: At least the customers we’ve talked to (Fortune 500, 1000,…
Here’s a great article on what one can achieve with a cloud-ready storage appliance. Our friends over at TwinStrata hit the nail on the head: ease of use with intelligent appliance-based cloud storage solution. We’ve been evaluating their CloudArray solution for awhile, leveraging Amazon EC2 storage to offload costly locally-stored backup jobs and file server…