In Remedy User Tool, search for form CMF:CloudTask on Enterprise AR, and perform a search. You should only have tasks which are COMPLETED or FAILED. If you have any taskState , you may have a hung task. You can modify the status of the task and save the change.
When dealing with RHEL6 and VMWare Templates, and specially if you are provisioning RHEL6 from templates – it is important to note that RHEL6 memorizes a Network Adapter’s MAC address in association with the ethX interface. This is stored in /etc/udev/rules.d/70-persistent-net.rules file. If you are temporarily assigning a network interface to RHEL6, make sure to…
Hi Folks, I’m excited to say that BMC Software’s Cloud Lifecycle Management 3.1 release is out. This is an exciting release, in my opinion, because it further solidifies and broadens the capability of BMC’s flagship cloud platform. Here’s a quick snip of what’s new: Provisioning virtual machines using Quick Start Using Quick Start, you provide…
If you are implementing your own BBNA signed certificates, you need to ensure you add the Root CA and the new signed certificate to CLM’s Platform Manager keystore. To do this, simply download the Root CA and Signed certs as DER format (certificate.cer), and execute the following command against the Platform Manager’s keystore. If…
Here’s a handy XCOPY command for Windows 2008 R2 which will copy all relevant files from one drive to another: xcopy <source> <destination> /v /f /e /k /r /h /o /x Reference to what XCOPY provides here.
Dominic Wellington (Twitter @dwellington) had a great post at the BMC communities recently articulating the age-old discussion of cloud platforms solving a business problem, versus an IT geek spinnin’ VM Templates attempting to deliver a cloud solution. I welcome you to read his great summation about how you should reverse-think your way about solving your cloud project woes,…
This effectively configures storage decommissioning to be pre-approved., therefore enabling the associated NetApp DFM Data Set to be removed. Open Form sys:menu items Menu type: Change Policy (SEARCH) Open Entry “Pre-Authorized Change” copy menu value1 and copy Open Form CMF:ChangeIntegration Create a new Populate: TenantName: blank Tenant ID: blank ClassName: Filesystem Operation: delete instance ID = one…
Although IT Service Management (ITSM) isn’t in the center of our magic quadrant, I thought of sharing the following links for those trying to get some truth out of the plethora of ITSM vendors in the industry. The following is from our friends at ITSM University. The state of IT Service Management (You have to…