BMC Helix: Know the Unknowns

Modern enterprise is moving at a speed and scale never seen before. Leaders in the IT industry are expected to streamline processes, boost efficiency, ensure security, and navigate complex environments while also building a foundation that will support the innovation of tomorrow. It is no small feat to achieve all these goals on a regular basis and enterprises are looking for tools to support them.

VVL is proud to see our valued partner, BMC, announce the launch of BMC Helix Optimize and BMC Helix Remediate this week. By adding these products to the BMC Helix product portfolio, Helix is officially the industry’s first integrated ITSM and ITOM platform powered by AI/ML. This means that there is now an offering that provides Discovery, Monitoring, Service Management, Remediation and Optimization in one end-to-end platform allowing you to turn knowns into unknowns to scale and grow your business.

BMC Helix provides a smart single view of the technology driving your business so you can know more about events and alerts, vulnerabilities, resource spending, and usage levels.

• Single platform
• Single data model
• Single pane of glass

You can also provide a consumer grade experience for your workforce through BMC Helix with a reimagined cloud and operations experience built for the cloud:

• Omni-channel
• Automation with conversational bots and RPA bots
• Enterprise-wide servicing including IT, HR, Facilities, and Procurement

And most importantly, BMC Helix allows you to turn unknowns to knowns so you can take care of today and be ready for tomorrow:

• Know all your assets in the cloud and on-prem
• Know your spend levels and resource usage
• Know about issues before your customers
• Proactively and predictively remediate security vulnerabilities for multi-cloud infrastructure
• Improve learning, prediction, analysis and automation

Please contact us through the form below to learn more about how BMC Helix can be a game changer for your business: