ServiceNow vs BMC Remedy

Although IT Service Management (ITSM) isn’t in the center of our magic quadrant, I thought of sharing the following links for those trying to get some truth out of the plethora of ITSM vendors in the industry.

The following is from our friends at ITSM University.

The state of IT Service Management

(You have to pay for the link below)
ServiceNow versus Remedy Change Management

Enjoy!

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January 12, 2013
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