The following is a high level summary of the steps necessary for upgrading/patching CLM 3.0 to Patch 2 plus necessary hot fixes.  A valid Support ID is required to access these files and patches. Place the Patch 2 software on the Enterprise AR and Platform Manager servers.  Execute the install planner as follows: Open […]

This document should help guide you through the process. CLM AO Callout Procedures No warranties on this procedure, use it at your own risk!

The following are some best practices for configuring BSA 8.1 SP2 to scale up and support volume of Web Services request from CLM 2.1 SP1/SP2:   blasadmin -a set app maxclientcontexts 200 set proc spawn true set appserver maxheapsize 4096  (2048 for job server) show appserver ProxySvcPort (validate it is set to support NSH Proxy) […]

If the following error is observed in Cloud Lifecycle Management (2.1) Platform Manager’s csm.log, in regards to Web Services requests to BBSA, you may need to increase the max client contexts allowed in BBSA.  By default (8.1 SP2 installed as part of CLM 2.1 Install Planner) only has 20. To change this, logon to your […]

This is a handy command to ensure that your cloned-from-template Virtual Guests always gets Network Interfaces (NICs) starting with index of 1. Open command prompt as administrator and type:  netsh int ipv4 reset Then type: set devmgr_show_nonpresent_devices=1 Open up Device Manager by typing: start devmgmt.msc Click View->Show Hidden Devices Uninstall any Ethernet Adapter listed under the “Network Adapters” […]

If you encounter the following error when trying to open up the BMC Software Cloud Lifecycle Management 2.1 AtriumCore Console:    Error “Failed to load Flyout Definition” when launching the AtriumCore Console   The knowledge base associated with the error above will help you (Valid Support ID required).  In summary:   1) Make sure that […]

Monday January 14, 2013 – Friday January 18, 2013 | Register Description: This course is designed for BMC BladeLogic administrators and users responsible for implementing and managing client/server business applications, ensuring compliance with company or government policies related to Configuration Management, and managing contention servers. Participants learn how to automate and simplify server configuration management […]